Delivery & Shipping
At SOUL GARDEN, each creation is prepared with the utmost care to ensure it arrives in the best possible condition.
Order Preparation
Each urn is carefully inspected, packed, and prepared before shipment.
The average preparation time is 2 to 5 working days.
Shipping
Our products are protected in suitable packaging to preserve their quality throughout transport.
A tracking number is provided upon shipment of your order.
Delivery Times
Delivery times vary depending on the destination country and the selected carrier.
Estimated delivery times are indicated at the time of order.
Countries We Deliver To
SOUL GARDEN currently delivers to several European countries as well as internationally, depending on the destinations available during the order process.
We currently deliver to:
France, Belgium, Luxembourg, the Netherlands, Germany, Austria and Switzerland.
Shipping costs
France, Belgium, Luxembourg, the Netherlands, Germany and Austria: Shipping is free on orders of €129 or more. For orders below this amount, shipping costs €5.
Switzerland: Shipping is free on orders worth the equivalent of €129 or more. Below this threshold, shipping costs €18, converted into Swiss francs at checkout.
Amounts in CHF may vary depending on the exchange rate. The order total and shipping costs are displayed before payment.
A Question?
For any questions regarding your order or delivery, you can contact us at:
We commit to responding to you as quickly as possible.